About Purchase

-Please contact us at info@famtokyo.com with your desired product number and size. We will get back to you after checking our stock.

About shipping

-Shipping is by Japan Post EMS. Shipping cost is a flat rate of 3,000 yen.

- We will deliver to the country of your choice. (Please note that some areas are not available for delivery.)

- Depending on the country or region, import tax, VAT (value-added tax), customs fees, etc. may be required separately.

- The estimated delivery time is approximately one week. However, delivery to some countries and regions may take up to one month, or delivery may not be possible. We apologize in advance for any inconvenience this may cause.

- Please note that we cannot accept delivery date requests. Please understand this in advance.

- Delivery may be delayed due to postal conditions in each country. Please place your order well in advance.

About payment

-We will send you an invoice by email via PayPal invoice.

After confirming the payment, we will deliver the products to you.

Cancellation, Returns, and Exchanges of Purchased Products

-We regret that we cannot accept cancellations, returns, or exchanges of purchased items.

-We apologize for any inconvenience caused.

关于运输

- 请与我们联系，info@famtokyo.com，并说明您所需要的产品编号和尺寸。

  我们将在检查完我们的库存后给您答复。

- 运费是3000日元的统一费率。

- 我们将运送到您选择的国家。(请注意，有些地区是不能送货的)。

- 根据不同的国家或地区，可能需要单独缴纳进口税、VAT（增值税）、海关费用等。

- 预计交付时间约为一周。然而，运送到一些国家和地区可能需要一个月的时间，

  或者可能无法运送。我们对这可能造成的任何不便提前表示歉意。

- 请注意，我们不接受交货日期要求。请事先了解这一点。

- 由于每个国家的邮政条件，交付可能会延迟。请提前下好订单。

关于付款

- 我们将通过电子邮件以PayPal发票的方式向您发送发票。

  确认付款后，我们将把产品交付给您。

关于购买产品的退货和换货

- 很遗憾，我们不能接受所购商品的退换货。

- 对造成的任何不便，我们深表歉意。